Refund policy

CANCELLATIONS & REFUNDS

What is your cancellation policy?

We’d never leave you stressing over dirty laundry! Once you place your order it’s on the spin cycle with no pause button - so give it a good final check! There will be no cancellations or changes once you confirm.

What is the return policy?

If your product is damaged or defected, please kindly email us with the subject line “Return: Damage or Defected item with your order #” along with a photograph so we can immediately look into sending you a new one. Once we received your information and it is sufficient, we will reship a new one within 2 business days.

If you're not satisfied with our product for any reason, simply email us for a full-refund. 

Our no hassle 60 Day Satisfaction Guarantee full-refund is only applicable to the first time single box purchase. If you have never tried Kind Laundry before, we highly recommend you purchase the single box first before purchasing the 3, 6, 10 box bundles or subscriptions.    

Refunds are only applicable to detergent sheets and exclude all accessory items.

If you have further inquiries, please contact:  hello@kindlaundry.com

Shipping

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.